Frequently asked questions
Self-serve answers about rent tracking, billing, and tax exports. No sales calls.
Who is RentLedger for?
Independent landlords, buy-to-let investors, and small property owners managing 1–20 rental units in the US, UK, Canada, Australia, New Zealand, Ireland, and other English-speaking markets. If you need rent tracking, professional receipts, and tax-ready reports without enterprise property management software, RentLedger is built for you.
Does RentLedger work outside the United States?
Yes. RentLedger supports USD, GBP, CAD, AUD, EUR, and NZD. Landlords worldwide use it for rent ledgers, PDF receipts, and year-end exports formatted for their accountant — whether that means Schedule E (US), SA105 (UK), T776 (Canada), or local rental schedules elsewhere.
How is RentLedger different from Buildium, AppFolio, or Arthur Online?
Enterprise and letting-agent tools charge $50–$200+/month and include tenant portals, maintenance ticketing, and compliance modules many solo landlords never use. RentLedger focuses on rent ledgers, PDF receipts, expense tracking, and year-end exports — from $39/month.
Is there a free trial?
Yes. Every new account gets 14 days of full access with no credit card required. Add properties, tenants, and download receipts before you subscribe.
How do rent receipts work?
Record or mark a rent payment as paid, then download a professional PDF receipt with your property, tenant, amount, and dates pre-filled — in your chosen currency. Pro users can email receipts to tenants or download a year-end ZIP.
Can I export data for taxes?
Pro plan and above include year-end PDF summaries and CSV exports organized by property. Hand them to your accountant for Schedule E, SA105, T776, or equivalent rental income reporting.
What currencies are supported?
USD, GBP, CAD, AUD, EUR, and NZD. Set your portfolio currency at onboarding or in Settings.
How do I pay for a subscription?
Subscriptions are processed through PayPal in supported countries. Subscribe during or after your trial from Settings → Billing. Cancel anytime from your PayPal account.
What happens when my trial ends?
You are prompted to subscribe to continue adding properties and generating new receipts. Your existing data is retained.
Can tenants log in to RentLedger?
No tenant portal — by design. You generate and email or print receipts. This keeps the product simple and affordable for landlords who do not need a full tenant app.
Is my rental data secure?
Yes. Sessions use httpOnly cookies, passwords are bcrypt-hashed, and uploaded documents are stored outside the public web root. We do not sell your data.
Which plan do I need?
Starter ($39) — up to 5 properties. Pro ($59) — unlimited properties, tax exports, deposit ledger. Portfolio ($99) — LLCs, documents, lease calendar. Manager ($199) — team seat and owner statements.
Where can I get help?
Browse 80+ landlord guides (including UK, Canada, and Australia topics), the Help center, FAQ, or contact support. No sales calls required.
Still stuck? Contact support or browse 70+ landlord guides.